Privacy Policy

Privacy Policy

This privacy policy explains how British Nest (a trading name of ND Media LTD) collects, uses, and protects your personal data when you visit britishnest.co.uk or place an order with us.

Data Controller

ND Media LTD is the data controller for personal data collected through this website. Contact us at hello@britishnest.co.uk.

What We Collect

  • When you place an order: Name, email address, billing and shipping address, phone number (optional).
  • Payment information: Processed securely by Stripe and PayPal. We do not store your card details.
  • When you browse: Cookies and analytics data via Google Analytics 4 (with your consent).
  • When you sign up: Email address for our mailing list via MailerLite.

Why We Collect It

  • To fulfil and deliver your orders.
  • To send order confirmation, shipping updates, and delivery notifications.
  • To process refunds and handle returns.
  • To send marketing emails (only with your explicit consent).
  • To improve our website and understand how visitors use it.

Third Parties

We share your data only with the following third parties, solely for the purposes described above:

  • Stripe – Payment processing
  • PayPal – Payment processing
  • Google Analytics – Website analytics (anonymised)
  • MailerLite – Email marketing (with consent)
  • Hostinger – Website hosting
  • Our suppliers – Name and shipping address to fulfil orders

Cookies

We use cookies for essential site functionality (shopping cart, checkout) and analytics (with your consent). You can manage your cookie preferences using the cookie banner that appears when you first visit the site.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Request data portability.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, email hello@britishnest.co.uk.

Data Retention

We retain order data for 6 years for tax and legal purposes. Marketing data is retained until you unsubscribe. Analytics data is retained for 14 months.

This policy was last updated on 15 March 2026.